Saturday, July 25, 2020

12 Employee Survey Questions to Ask Your Workplace Today

12 Employee Survey Questions to Ask Your Workplace Today How to Measure Employee Engagement Happiness at Work Check out our webinar on 10/24 at 11 AM EST on Hiring for Happy in partnership with Globoforce. Our webinar is pre-approved for 1 HRCI recertification credit. Register here.   Its easy for me to understand why we want to be fulfilled and engaged in our work. We like to feel warm fuzzies when we meet goals, surpass expectations, and if were competitive, we like winning. I dont just like winning; I love it. I have a bit of a competitive streak so I always make my work projects a competition ensuring I do my best and give one hundred percent. How to Measure Employee Engagement Happiness at Work Measuring the engagement of our employees isnt easy in my experience, engagement ebbs and flows over the months, days and even the hours of the workday. Some project calls Im more interested in others. Maybe its because the team leader is more in sync with me and inspiring. The next hour maybe Im disengaged because my manager assigned me to a project team which had nothing to do with what I wanted to do. Maybe my boss had to assign someone and I just was unlucky. Work is not always fun. Tasks are BORING. I detest filing, deleting emails and erasing voicemails. I avoid these more than I do  when it comes to home chores like washing and folding our laundry. I realize this and understand that Im not engaged in the task. Thankfully, I have team members who thrive on organization and are excited about things like organized email inboxes and filed work receipts. Leadership and Manager Challenges at Work Ive written about  workplace happiness,  employee engagement, and  workplace creativity. The challenge for managers is that these topics are subjective, they change and thus, are hard to quantify and define. The employee survey is a concrete snapshot of your workplace at a moment in time. Its the balance sheet of the companys workforce providing a metrics based window into the overall view straight from the employee. My personal view is that employee surveys should be done more than just annually which can get expensive and time consuming. I just think its hard to put a price on the engagement or disengagement costs of employees especially when employees are most engaged in their jobs the first six months in position. I said, Employees are most engaged in their jobs the first six months in position with the new company. Companies should use surveys to understand the engagement and disengagement points of new as well as tenured employees. Gallup is a popular survey company that most HR and hiring managers have encountered at some point in their career. One of the benefits of using them is the global and industry benchmarking they provide due to the fact that theyve surveyed more than 25 million employees. The challenge is that Gallup is expensive and as I mentioned earlier I believe that companies should measure engagement more than just annually. Whether its using an online tool like Survey Monkey, a mobile app or text message platform (read this to see how unions are using mobile and get inspired for your own employees) to poll your employees, we need to be understanding, measuring and taking action to keep our employees engaged, productive and working. The key to great employee surveys and understanding your employees is not only asking the right questions, measuring them but then creating a benchmark to understand the ebbs and flows of your employees. Creating surveys monthly for your teams will allow you to better understand opportunities and challenges before they become these really big things. And by really big, I mean that moment when your entire facility is ready to  throw desks over and light them on fire because of a payroll problem that could have been uncovered by regular conversations, measurements and meetings with each team. Check out our webinar on 10/24 at 11 AM EST on Hiring for Happy in partnership with Globoforce. Our webinar is pre-approved for 1 HRCI recertification credit.  Register here.

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